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If there is a primary goal for what companies in this sector want to deliver to their customers it is quality. But throughput comes in a fairly close second.

Sometimes, too many choices can be a problem. That might be the case today for manufacturers of medical devices, who are facing a host of challenges and opportunities. Devices are small and getting smaller. Their complexity is increasing. End users are demanding tighter tolerances.

GE Appliances (GEA) has been designing and manufacturing consumer appliances for over 125 years. The iconic brand, headquartered in Louisville, KY, employs nearly 6000 people, a number that rose to 12,000 employed globally after its acquisition by Haier, making the company part of the largest appliance manufacturer in the world.

When a growing backlog in the inspection room began to slow production and delay deliveries, Voisard Tool Service Inc. (Russia, OH), a division of Arch Global Precision, found a solution in a new advanced tool measurement system and software from United Grinding (Miamisburg, OH).

I’m among the first to dive into the latest manufacturing innovations and see how they can improve our customers’ operations. Yet, I’m also among the first to advise them to pause and ensure that the fundamentals of their manufacturing processes are in place before adding something new into the complex mix of functionality and desired outcomes.

Metrology for medical devices needs to become more capable as those devices get more varied and complex. Manufacturers must inspect dental implants, coronary stents, orthopedic joints, and implanted electronic devices. Surgeons are increasingly using intricate, sometimes one-off, surgical tools. There is also a growing number of consumable items, such as hypodermic needles, made on rapid production lines. They all need ever more precise quality control.

Innovate, Integrate, Collaborate are more than just marketing keywords. A number of metrology and software companies I visited at IMTS are putting their development dollars to work in these areas and showing off the results.

Challenged by an increasingly niche-oriented automotive market, The Chrysler Group (Auburn Hills, MI) must increase the number of models it offers while decreasing its capital investment. The company plans to offer 50% more models in 2009 compared to 2004, according to John Felice, VP of manufacturing, technology and global enterprise for Chrysler.

When a contract manufacturer sees an opportunity in the competitive aerospace market, it sets priorities aimed at providing the right combination of processes required to meet the industry’s exacting demands. Precision machining and finishing, parts inspection, and, of course, certifications from OEMs and industry alliances are at the top of the list. Increasingly, aerospace suppliers like Volvo Aero Connecticut (Newington, CT) are benefiting from five-axis machining, advanced CNC controls, motors and drives, robotic deburring, and on-machine inspection for a competitive advantage.

Considered by many to be the “Father of Quality Management,” Dr. Joseph M. Juran is recognized as the man who added a human dimension to quality, expanding it from its statistical origins to a broader management science.