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The IT Director Who Guided Hitachi to 'One Common Code Set'—From Norman, OK

The 70-acre Hitachi campus in Norman, Okla., where Michelle Mertens serves as IT director for Hitachi computer products employs just 400 people. And while that pales in comparison to the more than 700 people Hitachi employs in Asia, her factory led a worldwide initiative under which Hitachi unified its shop floor systems.

Using Data to Deliver Results

There’s much more to leveraging production data than its capture and analysis; there’s also integration with the company’s other software systems and the strategic perspective that results.