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Consumer expectations have shifted to almost unrecognizable levels, catalyzed by innovative tech companies like Amazon, Lyft and Netflix. Previously acceptable levels of customer service are no longer good enough. Customers now expect real-time support and answers to complex questions at the ready, at a minimum.

The integration of additive and subtractive enables product designers to pursue product enhancements that could not be manufactured in any other process. At the same time, this combination is reducing the time it takes to prepare for parts production, including acquiring the necessary tooling.

Companies strategically adopt cutting-edge solutions to help solidify their position within a competitive marketplace. Years ago, blue light 3D scanning technology was implemented to help product development and alleviate coordinate measuring machine (CMM) bottlenecks.

Q&A with Chirayu Shah, Marketing Manager, HMI Software, Rockwell Automation

The nexus of cyber and physical security threats is the stuff of nightmares, and while manufacturers are waking up to it as a reality, experts worry that the awakening is happening too slowly.

PITTSBURGH—Doctors and scientists at Northwestern University have been working diligently for about seven years to bring new materials to clinics that handle plastic and reconstructive surgery, as well as transplants, Sue Jordan, chief resident in plastic and reconstructive surgery at Northwestern Memorial Hospital, told a crowd gathered to hear her speak today at the RAPID + TCT show.

Tool life, geometry, and stability largely depend on proper edge preparation. Tool Flo, located in Houston, TX, is a manufacturer of carbide cutting tools such as inserts for threading, turning, and milling. The company uses optical 3D measurement systems from Alicona Corp. (Bartlett, IL) in the quality assurance of inserts.

Comau, Microsoft and ICONICS are debuting here at Hannover Messe the results of their work together to improve manufacturing production around the world, in terms of efficiency and total cost of ownership.

For plant managers, being able to see and act on data is key. It holds the secrets to new product introduction velocity, real-time and dynamic optimization, and productivity stats at the worker level. To help plant managers tap into that data, Cisco is introducing three new solutions to the Connected Factory portfolio.

HANNOVER, Germany—ABB and IBM will work together to unlock new value for customers in manufacuring, utilities, transport and infrastructure, executives from the companies said here today at Hannover Messe.